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I can not count how many times I’ve heard members of a firm pitch their company. At trade shows, product presentations, marketing meetings, and other events. It’s the same dull pitch. A company representative gets up in front of the audience, clears their throats, asks how the audience is doing and proceeds to tell them how great their company is and what they make, sell, or offer as a service. It’s a cacophony of words falling upon deaf ears.
I recently attended a Chamber of Commerce meeting in Corona, California. After the meet and greet and general assembly, followed the opportunity for new Chamber members to stand up and give their elevator pitch, or in this case, list of what they do, sell or offer as a service. By the third company spokesperson, I had resumed my conversation with a colleague at my table. I lost interest, and it appeared that most of the other attendees had also lost interest in the monotonous pitches. Other than filling time, I do not believe that a single attendee went up to any of the presenting company representatives and asked for additional information. Here’s why the company representatives did not offer any value or solve a customer pain point. Instead, they read a laundry list of why their company is right and what they do.
If you want to be remembered by prospects and customers, you need to do better in your presentation or elevator pitch. Rather than telling your audience how good you are, tell them how your product or service helps solve their pain points. Sell the value of your product or service and communicate that often. Let’s look at a typical company presentation scenario and an improved company presentation that delivers value.
A Typical Company Pitch
“Hi, my name is Bob Gallagher, and I work for Jackson Accounting Service, JAS, for short. How is everyone doing today? Good!. I want to tell you about our company. We have been in business for 40-years and have over 30 offices worldwide. We have over 250 accountants working hard for our clients. We are working hard to meet your accounting needs. If you would like more information, please stop by my table for business cards. I would love to help answer any of your questions.”
The above example does not communicate value, nor does it help solve a customer pain point. It is what I hear too often at events or meetings.
Now, let’s see how we can improve the presentation to demonstrate how we can communicate value and solve a customer pain point.
Improved Company Pitch that Sells Value
“Hi, My name is Bob Gallagher, and I am the Chief accountant for Jackson Accounting Services. We help customers like you all across the globe cut costs so they can keep earning more hard-earned profits. Our proven and proprietary methods have saved our clients over $500 – Billion over the last 40-years. We are committed to your financial success, and if we cannot save you money or reduce your taxes, we will not charge you a dime for our services.”
You do not have to be a rocket scientist to see that the second presentation delivers more value, solves a pain point, and offers a guarantee. Furthermore, the latter company pitch generated more business for the company than the first pitch did.
Give customers and prospects a reason to want to engage in a conversation with you about your company. Your initial company pitch should focus on the value you deliver and how you solve a pain point, not how great you are as a company. Once you hook the prospect, you can tell them all the great things about your company to help close the deal.